About Customers USA Bank

Vision

Build a highly successful bank that consistently puts our customers first.

Mission

We achieve our Vision by taking pride in delivering memorable service to our customers seven days a week, combining high touch with superior technology and always providing good value to our customers.

We will never deviate from the following five critical success factors:

1. Customers first and the development of our Team Members.
2. Superior Asset Quality
3. Risk Management focus
4. Revenues will be at least two times greater than expenses
5. Strong Capital levels.

Core Values

We execute our Mission by adhering to the following Values:

1. Always putting customers first.
2. Having mutual trust and respect among all whom we deal. 
3. Practicing the highest level of integrity.
4. We hold team members accountable for having a positive attitude, and delivering exceptional results by working hard and having fun.

Style

We proactively achieve our mission and practice our values in an ethical, moral, and legal atmosphere, where mutual trust and understanding are practiced.  Our ethics are based upon always being honest, fair, and up front with everyone and we always follow through with our commitments.